Frequently Asked Questions
> What is the exchange/ return policy for international orders?
We do not offer exchanges or returns for international orders to maintain the highest standards of hygiene for our products. This policy ensures that every item you receive is brand new and has never been used or handled by another customer. If you have any concerns about your order, please contact our customer service team for assistance. Whatsapp us: 8728929729, Call us: 9026729729 or Email us: [email protected]
> How can I track my order?
Once your order is processed, you will receive an email and SMS with a tracking number and a link to track your package. These notifications will keep you updated on the status and location of your order in real-time. If you have any issues or need further assistance, our customer support team is always here to help. Whatsapp us: 8728929729, Call us: 9026729729 or Email us: [email protected]
> Are your products cruelty-free?
Yes, our products are cruelty-free. We are committed to ensuring that no animals are harmed during any part of our production process. This means we do not conduct animal testing on our ingredients or final products.
> How can I contact the customer support team?
To contact our customer support team, you can reach out through the following channels:
Email: Send your inquiries to [email protected]. We strive to respond within 24 hours.
Phone: Call our customer service hotline at Call us: 9026729729 during business hours (10 AM to 6 PM IST, Monday to Friday).
Live Chat: Chat with a support representative instantly by visiting our website and clicking on the chat icon in the bottom right corner or Whatsapp us: 8728929729.
Our team is here to assist you with any questions or issues you may have. We look forward to hearing from you!
> Are there any special care instructions for your products?
To maintain optimal performance, apply 1-2 drops of LetsShave Blade Oil to the blades monthly or as needed.
Here’s how: With the trimmer on, apply oil across the front of the blades, wait 5 seconds, then wipe off excess with a cloth. After each use, clean with the provided brush or rinse the head with water and air dry.
We do not offer exchanges or returns for international orders to maintain the highest standards of hygiene for our products. This policy ensures that every item you receive is brand new and has never been used or handled by another customer. If you have any concerns about your order, please contact our customer service team for assistance. Whatsapp us: 8728929729, Call us: 9026729729 or Email us: [email protected]
> How can I track my order?
Once your order is processed, you will receive an email and SMS with a tracking number and a link to track your package. These notifications will keep you updated on the status and location of your order in real-time. If you have any issues or need further assistance, our customer support team is always here to help. Whatsapp us: 8728929729, Call us: 9026729729 or Email us: [email protected]
> Are your products cruelty-free?
Yes, our products are cruelty-free. We are committed to ensuring that no animals are harmed during any part of our production process. This means we do not conduct animal testing on our ingredients or final products.
> How can I contact the customer support team?
To contact our customer support team, you can reach out through the following channels:
Email: Send your inquiries to [email protected]. We strive to respond within 24 hours.
Phone: Call our customer service hotline at Call us: 9026729729 during business hours (10 AM to 6 PM IST, Monday to Friday).
Live Chat: Chat with a support representative instantly by visiting our website and clicking on the chat icon in the bottom right corner or Whatsapp us: 8728929729.
Our team is here to assist you with any questions or issues you may have. We look forward to hearing from you!
> Are there any special care instructions for your products?
To maintain optimal performance, apply 1-2 drops of LetsShave Blade Oil to the blades monthly or as needed.
Here’s how: With the trimmer on, apply oil across the front of the blades, wait 5 seconds, then wipe off excess with a cloth. After each use, clean with the provided brush or rinse the head with water and air dry.